Have some questions? You're not alone!

Below are some of the most common questions that we get on a daily basis. If your question still is not resolved after reading through our list, feel free to email us at support@snugslips.com. We want know 

How do these help with plantar fasciitis?

SnugSlips are made of a special kind of polymer that helps absorb excess energy with every step you take. This means that all of the force that normally goes directly to your foot will now transfer to your SnugSlips. 


Also, the extended bottom layer of the shoes helps angle your foot in a way that takes pressure off of your ankles. All in all, these will make you feel like you're walking on fluffy clouds!

If I am in between sizes, should I choose one size higher or lower?

We recommend that you go one size higher if you are in between two sizes. The reason why is that these are meant to be a casual, comfortable pair of Slips that take excess pain off your feet. 


If you prefer having a snug fit, then you can always order a size smaller and reach out to us if they do not fit. We'll replace them for you in an INSTANT if they don't fit right!

Are these for women and men?

Of course they are! We've seen a lot of cute couples that rep their SnugSlips together :)


These are the ultimate gifts because not only will you make that special someone have happier feet, but you can strut around together in matching SnugSlips! What's better than that?

How long does shipping take? 

We process order within 1-2 days and then ship them out immediately afterwards. Shipping itself takes anywhere from 7-14 business days depending on where exactly your are ordering from. 

If you do not receive your SnugSlips within 20 days of ordering, give us a holler at support@snugslips.com and we will jump on and help you out!

Do you offer returns?

Yes we do! Every pair of SnugSlips comes with a 30 Day money-back guarantee where you can ship them back to us free of charge. We know you're absolutely going to love them, so we will do everything we can to make sure that you are happy from the start of checkout to the day you put them on for the first time!

There aren't any options in my size, but I want a pair of SnugSlips ASAP... what do I do?

Mineral oil is a natural by-product of petroleum. It’s created when petroleum is distilled to become gasoline (yep, the stuff you put in the ol’ gas tank). It’s the same stuff as “petroleum jelly,” which has been a mainstay in U.S. homes for many years by way of creams and lotions, as well as Vaseline and baby oil.

I am a previous customer and want my friends to get a pair for cheaper... Is this possible?

Mineral oil is a natural by-product of petroleum. It’s created when petroleum is distilled to become gasoline (yep, the stuff you put in the ol’ gas tank). It’s the same stuff as “petroleum jelly,” which has been a mainstay in U.S. homes for many years by way of creams and lotions, as well as Vaseline and baby oil.

I ordered a pair and want to track my order. Where do I go to do this?

Mineral oil is a natural by-product of petroleum. It’s created when petroleum is distilled to become gasoline (yep, the stuff you put in the ol’ gas tank). It’s the same stuff as “petroleum jelly,” which has been a mainstay in U.S. homes for many years by way of creams and lotions, as well as Vaseline and baby oil.